The cookies did not arrive
"The cookies did not arrive on the date requested - even thought the order was placed in advance. The company changed shipping carrier without letting me know and the address I requested the cookies to be shipped to is not a USPS address, but a FedEx address. I had to track down the package and the recipient had to go pick it up. Still charged the shipping charge to deliver and item was not delivered. No complaints about the cookies however."
