Thank you for shopping at CookieBouquets.com

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

  • Orders can not be canceled once they have shipped as all products are made to order and can not be resold.
  • You have 30 calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.
  • Printed Cookies can not be returned once they have been shipped.

Refunds

  • Once we receive your item, we will inspect it and notify you that we have received your returned item.
  • We will immediately notify you on the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a refund to your credit card (or original method of payment).
  • You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

  • You will be responsible for paying for your own shipping costs for returning your item.
  • Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Ship returns to:
    Cookie Bouquets
    6665-H Huntley Road
    Columbus, OH 43229
    614.888.2171

Contact Us

If you have any questions on how to return your item to us, contact us.