Homemade Cookies Since 1983
Call Us toll free at: 1-800-233-2171

Homemade Cookies Since 1983 About Us

Return and Refund Policy

Thank you for shopping at CookieBouquets.com

If you are not entirely satisfied with your purchase, we're here to help.

Returns

  • You have 30 calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.

Refunds

  • Once we receive your item, we will inspect it and notify you that we have received your returned item.
  • We will immediately notify you on the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a refund to your credit card (or original method of payment).
  • You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

  • You will be responsible for paying for your own shipping costs for returning your item.
  • Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Ship returns to:

McCoy’s Cookies, LLC / Cookie Bouquets
6665-H Huntley Road
Columbus, OH 43229
614.888.2171

Contact Us

If you have any questions on how to return your item to us, contact us.